We stand behind our products and your satisfaction with them is important to us. However, for our digital products / digital goods delivered via Internet download we generally offer no refunds.
If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.
Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion.
As for as our physical products are concerned, refund requests, if any, must be made within seven (7) days of your original purchase. It’s the sole responsibility of the customer to send back the damaged physical product at your own cost by mail or courier whatever it may be. In case of refund, shipping charges will not be refunded.
Our digital products are currently delivered by Internet download only. After your purchase has been approved we will process your order. Orders are typically processed within one (1) hour but could take as long as twenty four (24) hours to complete. Once your order has been processed we will send you a confirmation email using the email address you provided on our order form.
This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.
Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.